Transcription

Transcription

Aegle Meditech is a HIPAA-compliant medical transcription and, billing and coding service provider, managed by a team with over 15 years of experience in the field.

We have our head office in Indore, India and have production centers located in multiple cities. We have a team of dedicated medical transcriptionists and quality analysts currently involved in maintaining the medical records of our clients.

We have a strict quality policy. Each transcribed line goes through three-levels of checks for quality, rendering more than 99% accuracy. All employees of Aegle Meditech are required to sign a confidentially agreement with the company for security of the medical records

Along with medical transcription, our expertise is also in the fields of general transcription.

We at Aegle Meditech are totally committed to providing quality, reliability, efficiency, and cost advantage in every sphere of our activity and consider the satisfaction of our clients of paramount importance and as the best reward for the efforts of our whole team.

FREQUENTLY ASKED QUESTIONS

Do you offer any trial period?

Yes, we offer a free trial for a week with no obligations.

Do you offer any other services?

Yes, we offer Billing and Coding services and our technology division offers Electronic Health Records (EHR) product suite called Doctor-G which is integrated with transcription, billing and coding services.

How do I pay?

You can either send us a check or call in with your credit card #. We can also store your credit card # (we comply with PCI regulations) and charge you on a monthly basis and send you an invoice wherein the charged amount will be shown.

Which specialties do you handle?

We handle all the major specialties like cardiology, gastroenterology, orthopedics, psychology, OB-GYN, pediatrics, ENT, dermatology, general surgery, etc.

What are your standard charges?

Our prices are very competitive and we would be happy to give you a custom quote based on the type of service you desire. Our prices depend on turnaround time, specialty handled, work type, etc. For example for our 24-48 hours turnaround time transcription service we charge an average of ?11 (eleven cents) per line (65 characters).

How do you charge your clients? Per line basis, minute basis, or patient basis?

Our standard practice is to charge on per line basis for transcription, however, we can custom quote you per your convenience.

What is your turn-around time?

Our standard turnaround time is 24-48 hours and we are also equipped to handle STAT jobs of lesser turnaround times of 2-4 hours' duration.

Where is your production facility located?

We have our main office in Indore, India and our associates production centers are located in India in multiple cities.

Do you outsource?

Aegle Meditech handles all its work in-house.

Do you use voice-recognition software?

Yes, we do use voice-recognition software.

How big is your team?

We have highly experienced and qualified team members in all our facilities and we have more than 200 medical transcriptionists working at different levels from junior medical transcriptionists to senior editors in US.

How much volume do you currently execute?

We are currently executing around 100,000 lines per day.

Which mode of dictation do you recommend?

We have both handheld Dictaphone and call in toll-free service as a mode of receiving dictations

Can you send the transcribed reports back on my email?

We are a responsible HIPAA compliant organization and do not encourage transmitting reports over email, however, you can log on to our secure portal and access the reports using your secure username and password. Our customers using our EHR product Doctor-G find the reports posted directly in the patient's records.

Do you offer any other services?

Yes, we offer Billing and Coding services and our technology division offers Electronic Health Records (EHR) product suite called Doctor-G which is integrated with transcription, billing and coding services.

Are you HIPAA certified?

We are regularly audited for HIPAA compliance by independent agencies and we comply with all the regulatory norms.

What is your quality policy?

As per the high benchmarks set by our organization, we are glad to inform you that our quality policy promise chartable and highly accurate medical records with 99.5% average accuracy. All the files are subjected to multi-tier quality assessment to make it error free before it is delivered to our valuable customers.

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